Contact information
Welcome to SinkBloom.
We are committed to maintaining clear and accessible communication with our customers.
Whether you have a question before purchasing, need assistance with an existing order, or would like to request a return, our customer support team is available to help.
This page provides our official business contact details and explains how to reach us for different types of inquiries.
1. Official Business Information
Business Name: SinkBloom
Website: https://sinkbloom.store
Year Established: 2022
Business Address:
15 Bd des Alliés
Québec, QC G1L 1X8
Canada
Customer Support Email:
support@sinkbloom.store
Customer Support Phone:
(800) 509-9904
Please use these contact details for official communication regarding SinkBloom orders and services.
2. Customer Service
Our customer service team can assist with:
Product information
Order questions
Shipping inquiries
Delivery concerns
Return requests
Refund questions
Damaged products
Incorrect items
General website assistance
We aim to provide helpful and professional communication.
For the most efficient assistance, we recommend contacting us by email.
3. Email Support
For general inquiries and order-related assistance, email:
support@sinkbloom.store
Please include a clear subject line and a description of your request.
For existing orders, include your order number.
If your inquiry concerns a damaged or incorrect item, relevant photographs may help us review the situation.
Please avoid sending sensitive payment information, passwords, or complete card numbers by email.
4. Phone Support
Customers may contact us by telephone at:
(800) 509-9904
If you are unable to reach us by telephone, please send an email with your inquiry.
We recommend email for requests that require order documentation, photographs, or written confirmation.
5. Business Address
Our business contact address is:
15 Bd des Alliés
Québec, QC G1L 1X8
Canada
This address is provided for business correspondence.
It should not be used as a return destination unless our support team specifically confirms that returns can be received there.
Return instructions may vary depending on the product and shipping destination.
6. Order Inquiries
For questions about an existing order, please provide:
Order number
Email address used at checkout
Product name
Description of your inquiry
This information helps us locate the relevant order and provide assistance.
We may request reasonable additional information when necessary to verify order ownership and protect customer information.
7. Shipping Assistance
SinkBloom offers free worldwide shipping with a stated delivery timeframe of 7–10 days.
If your order is delayed or you need assistance with tracking information, please contact our customer support team.
We will review the available shipping information and assist you with the next steps.
For complete information, please refer to our Shipping Policy.
8. Returns and Refunds
We offer free returns within 30 days of delivery for eligible products.
To request a return or refund, email:
support@sinkbloom.store
Please include your order number and the reason for your request.
Our team will review the inquiry and provide the appropriate instructions.
Do not ship products to our business address without confirmation.
For complete details, please review our Return & Refund Policy.
9. Damaged or Incorrect Products
If your order arrives damaged or differs from the product you purchased, please contact us as soon as reasonably possible.
Include your order number and a description of the issue.
Photographs may be helpful where available.
We will review your request and provide an appropriate remedy under our policies and applicable law.
10. Privacy-Related Inquiries
If you have questions about how your personal information is handled, please contact:
support@sinkbloom.store
Use the subject line:
Privacy Inquiry
We will review requests concerning personal information in accordance with applicable privacy laws and our Privacy Policy.
11. Business and General Inquiries
For general business correspondence or questions about our products and services, please use our official support email.
We welcome inquiries related to our picture frames, decorative photo displays, and online shopping services.
We do not guarantee that unsolicited commercial proposals will receive a response.
12. Our Commitment to Communication
We believe clear communication is an important part of a trustworthy shopping experience.
Our goal is to provide accurate information, respond professionally, and work toward appropriate solutions when customers experience difficulties.
We appreciate your patience and cooperation when additional order details are needed.
Contact SinkBloom
Website: https://sinkbloom.store
Email: support@sinkbloom.store
Phone: (800) 509-9904
Address:
15 Bd des Alliés
Québec, QC G1L 1X8
Canada
SinkBloom — Frame Your Memories. Cherish Every Moment.