Terms of service
Terms of Service
Last updated: August 1, 2026
These Terms of Service govern your access to and use of sinkbloom.store and any purchase made through the website.
Throughout these Terms, “SinkBloom,” “we,” “us,” and “our” refer to the operator of sinkbloom.store. “You” and “your” refer to any visitor, customer, or person using the website.
By accessing our website or purchasing from us, you agree to these Terms of Service.
1. Online Store Terms
You must be legally capable of entering into a binding agreement in your jurisdiction to use this website or place an order.
You may not use our products, website, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.
You must not transmit malicious code, viruses, worms, automated scraping tools, or any technology intended to damage, disrupt, copy, or interfere with the website.
2. General Conditions
We reserve the right to refuse service, cancel transactions, restrict access, or close accounts when we reasonably believe there has been fraud, misuse, unlawful activity, payment risk, or a violation of these Terms.
Website content other than payment information may be transferred through various networks and adapted to technical requirements. Payment information is handled using security measures provided by our payment processors.
3. Product Information
We make reasonable efforts to display product descriptions, measurements, specifications, photographs, and colors accurately.
However, product colors may appear differently depending on your screen settings, device, lighting, or display quality. Minor differences in color, texture, dimensions, packaging, or appearance may occur.
Product descriptions may be updated without prior notice. We do not guarantee that every product will remain available indefinitely.
4. Prices and Payments
Prices are displayed in the currency shown during checkout and may change without notice.
The total amount payable will be shown before you complete the purchase. Depending on your location, your payment provider may apply currency conversion fees, international transaction fees, or other charges outside our control.
We reserve the right to correct pricing errors. If an obvious pricing or technical error affects your order, we may contact you to confirm the corrected price or cancel and refund the order.
5. Orders
Submitting an order does not guarantee acceptance.
We may refuse or cancel an order because of:
- Product unavailability
- Payment authorization failure
- Suspected fraud
- Incorrect pricing
- Shipping restrictions
- Incomplete customer information
- Unusually large or repeated orders
- Technical or inventory errors
If payment has already been collected for a canceled order, we will issue a refund to the original payment method.
6. Billing and Account Information
You agree to provide current, complete, and accurate billing, payment, shipping, and contact information.
You are responsible for reviewing your order before payment and ensuring that the shipping address is correct. Contact us immediately if you discover an error.
We cannot guarantee that an address can be changed after an order enters processing or shipment.
7. Shipping and Delivery
SinkBloom provides free worldwide shipping.
Most orders are estimated to arrive within 7–10 business days after dispatch. Delivery estimates are not guaranteed and may be affected by customs procedures, carrier delays, weather, public holidays, remote destinations, incorrect addresses, or events outside our reasonable control.
Additional details are provided in our Shipping Policy.
8. Returns and Refunds
Eligible purchases may be returned free of charge within 30 days of delivery.
All returns and refunds are subject to our Return and Refund Policy, which forms part of these Terms.
9. Optional Third-Party Services
Our website may use third-party services for payments, website hosting, analytics, order management, advertising, customer support, shipping, or other functions.
We do not control every aspect of third-party services and are not responsible for outages, errors, policies, or actions outside our reasonable control.
Your use of third-party services may also be subject to their terms and privacy practices.
10. Third-Party Links
The website may contain links to third-party websites.
These links are provided for convenience and do not necessarily represent an endorsement. We are not responsible for the content, security, availability, products, or practices of third-party websites.
Review the applicable terms and policies before purchasing from or sharing personal information with a third party.
11. Intellectual Property
All website content, including text, graphics, branding, logos, product presentations, photographs, layouts, icons, and design elements, is owned by or licensed to SinkBloom unless otherwise stated.
You may not reproduce, distribute, modify, publish, sell, exploit, or commercially use our content without prior written permission.
You may access and use the website for personal, non-commercial shopping purposes.
12. User Comments and Submissions
If you send reviews, suggestions, photographs, ideas, feedback, or other content, you confirm that you have the right to provide that material.
Your submission must not:
- Violate another person’s rights
- Contain unlawful, defamatory, threatening, or abusive material
- Include malware or harmful technology
- Misrepresent your identity or experience
- Contain unauthorized advertising or spam
We may remove content that violates these Terms.
13. Prohibited Uses
You may not use the website:
- For unlawful or fraudulent purposes
- To violate intellectual property rights
- To harass, discriminate against, or harm another person
- To submit false or misleading information
- To collect personal information without authorization
- To interfere with website security
- To attempt unauthorized access
- To perform automated scraping or data extraction
- To distribute malicious software
- To manipulate reviews, payments, promotions, or transactions
14. Errors and Omissions
Occasionally, website information may contain typographical errors, inaccuracies, or omissions relating to product details, prices, promotions, shipping times, availability, or descriptions.
We reserve the right to correct errors, update information, or cancel affected orders where reasonably necessary.
15. Disclaimer of Warranties
We do not guarantee that the website will always be uninterrupted, secure, or error-free.
Products and services are provided as described on the website, subject to applicable consumer protection laws. Any warranties that cannot legally be excluded remain in effect.
Customers are responsible for using products according to their intended purpose and any instructions provided.
16. Limitation of Liability
To the maximum extent permitted by law, SinkBloom will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of the website or products.
Nothing in these Terms excludes liability that cannot legally be excluded, including mandatory liability under applicable consumer laws.
17. Indemnification
You agree to indemnify and hold SinkBloom harmless from claims, losses, liabilities, and reasonable expenses resulting from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights.
This section applies only to the extent permitted by applicable law.
18. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in effect.
The invalid provision will be interpreted or limited as necessary to make it enforceable where legally possible.
19. Changes to These Terms
We may update these Terms from time to time.
The latest version will be published on this page with the updated revision date. Your continued use of the website after changes become effective constitutes acceptance of the revised Terms where permitted by law.
20. Governing Law
These Terms are governed by the laws applicable in Québec, Canada, without limiting any mandatory consumer rights available in the customer’s place of residence.
21. Contact Information
Questions about these Terms should be sent to:
Email: support@sinkbloom.store
Phone: (800) 509-9904
Address: 15 Bd des Alliés, Québec, QC G1L 1X8, Canada